Cancellation and Refunds Policy
At Oddlee, we value your satisfaction and strive to provide a seamless shopping experience. Please review our cancellation and refunds policy below:
Order Confirmation:
- All orders, once confirmed, are final. Cancellations and refunds cannot be processed.
Exceptions for Refunds:
- Refunds are only possible if your order has not been shipped due to the item being out of stock.
Refunds for Defects or Wrong Items:
- We process refunds only if the product has a manufacturing defect or if the wrong item has been sent.
- Refunds will be processed within 1-3 business days after the product reaches our warehouse and passes a quality check.
- Approval of refunds is based on a thorough investigation of the claims made by the customer.
Refund Process:
- Approved refunds will be issued in the form of store credit and will reflect as per your original payment method.
Contact Us:
- If you have any questions or concerns, please reach out to our customer service team at support@divineclothingco.com. We are here to assist you.
We hope this policy helps you shop with confidence at Oddlee. Thank you for choosing us!